What's New in ZupiChat
Every update, improvement, and fix — we're transparent about what we build and when.
AI-Powered Smart Replies
Your inbox agents can now use AI to suggest replies based on conversation history. Save 40% of agent response time on repetitive queries.
Bulk Contact Import via CSV
Import up to 50,000 contacts at once via CSV with automatic deduplication, tag assignment, and validation. Previously capped at 5,000.
Chatbot Flow Builder — 12 new node types
Added: conditional delay, random split, contact update, API webhook, and payment link nodes. Build more complex flows without code.
Campaign delivery rate reporting fixed
Some users saw incorrect delivery percentages in campaign reports. Fixed timezone calculation bug affecting late-night campaigns.
WhatsApp Catalog Integration
Connect your WhatsApp Business catalog and let customers browse and order products directly in WhatsApp. Works with Shopify, WooCommerce, and custom catalogs.
Dashboard redesign — faster and cleaner
Rebuilt the main dashboard with real-time conversation metrics, agent performance cards, and campaign ROI summary. 2x faster load time.
Razorpay Payment Link in WhatsApp
Send Razorpay payment links directly inside WhatsApp conversations. Track payment status in real-time from your ZupiChat inbox.
Message delivery speed improved 3x
Upgraded our Meta Cloud API integration for faster message queueing. Broadcast campaigns to 10,000 contacts now complete 3x faster than before.
Team Roles & Permissions
Granular role management: Admin, Supervisor, and Agent roles with per-feature permissions. Restrict agents to specific inboxes or contact segments.
Multi-language chatbot support
Build chatbot flows in Hindi, Marathi, Tamil, Telugu, and 10 more Indian languages. Auto-detect user language and route to the right flow.
Contact tags — bulk operations
Tag, untag, or segment thousands of contacts at once. Previously required one-by-one tagging. Now works in bulk with search filters.
Media messages failing for some file types
Fixed an issue where PDF files above 5MB and certain video formats were failing to send. Now supports up to 16MB for all media types.
ZupiChat officially launched
After a private beta, ZupiChat is now publicly available. Built specifically for Indian businesses using the official Meta WhatsApp Cloud API.
Referral program launched — Earn 20% commission
Invite businesses to ZupiChat and earn 20% recurring commission for every month they stay subscribed. No cap on earnings.