Help Center
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Getting Started
Setup your account, connect WhatsApp
WhatsApp API Setup
Connect Meta Business, WABA setup
Chatbot Builder
Flows, triggers, conditions, templates
Campaigns & Broadcasts
Bulk messaging, scheduling, reports
Billing & Plans
Invoices, upgrades, refund policy
Troubleshooting
Common issues and error fixes
🚀 Getting Started
How to create your ZupiChat account
Setting up your first WhatsApp number
Inviting team members and setting agent roles
Understanding the ZupiChat dashboard
Importing contacts from Excel or CSV
📱 WhatsApp API Setup
How to create a Meta Business account
Connecting your WABA to ZupiChat
Understanding Meta API conversation charges
Getting WhatsApp Green Tick verification
Setting up webhooks for events
🤖 Chatbot Builder
Building your first chatbot flow
Using conditional logic in flows
Sending media in chatbot flows
Keyword triggers and auto-replies
💳 Billing & Plans
Upgrading or downgrading your plan
Downloading invoices and GST receipts
Refund and cancellation policy
Meta API billing explained
Still need help?
Our support team is available Monday to Saturday, 9 AM – 7 PM IST.